If there has to be a hearing, the tribunal might suggest a phone call or video conference. You can check how to prepare if the tribunal arranges a hearing by phone or video call. For example:. The address is on the form. You should include the following:. Post your appeal documents by recorded delivery if you can. Otherwise ask for proof of postage when posting the documents.
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NHS and adult social care complaints Find out how to complain about your doctor or health visitor. You can send in extra evidence at this stage and the Department for Work and Pensions DWP may decide it needs further information too. The mandatory reconsideration should take no more than a few weeks. The decision can increase or decrease your benefit, take it away altogether, or confirm the original decision.
Appealing is usually quite a long process, in some cases it can help if you make a complaint too. If the complaint is upheld it could help your case to be looked at again. You can also complain at the mandatory reconsideration stage. Your original decision letter will say if this applies to you. You can ask for mandatory reconsideration for benefits including:.
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