Read more. Trouble finding a slot? Please contact us and we will find a slot for you! ITIL 4 Foundation equips candidates with: A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services The guiding principles of ITIL 4 The four dimensions of Service Management Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value How ITIL practices described in ITIL 4 will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.
In the classroom Choose from our global network of accredited partners. Closed book. You just need to have the right set of resources to ace the exam. The exam content can be prepared and practiced easily with all the resources available on the official site as well as on internet. It is very important to pick the right set of resources and practice enough in order to pass the exam with flying colors.
To know more about the exam such as exam policies and some preparation resources, you can visit the online tutorials on ITIL 4 Foundation Exam by Testpreptraining. Let us now have a look at some resources that can be used in the preparation.
There are many resources that can be used for preparation. But this certification is quite challenging so you have to be very careful while choosing resources.
Make sure you have chosen the resources that are completely according to your level of understanding. Let us look at some resources that can be beneficial. These classes are prepared by experts who have complete knowledge of the subject matter. Earn two ITIL credits through successful completion of the exam. Take Your Time to Understand the Material Take time to understand every question as many exam takers make mistakes due to not reading the questions thoroughly.
Some questions will contain negatives that might trip you up — e. In other words, make sure you understand the question entirely. Learn the Lifecycle and Capability Modules Although the intermediate level of ITIL qualification goes more in-depth into each lifecycle and capability module, your basic understanding needs to be reliable at the Foundation level.
From abbreviations to jargon, make sure that you have a good grasp of all special terms. Memorize the Keywords To pass the test, you need to get the keywords right.
For example, customer value is linked to a service strategy module. Sign Out Sign In Register. Latest Insider. Check out the latest Insider stories here. More from the IDG Network. How to get started with ITIL. ITIL 4 certification paths The ITIL 4 certification scheme has been streamlined to offer two main designation paths with seven modules total between both certifications.
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